Terms of service

These Terms of Service govern your use of maisonoreasg.com and your purchase of products from Maison Oreá. By accessing our website or placing an order, you agree to be bound by these terms.

1. General

By placing an order, you confirm that you are at least 18 years of age and agree to these terms.

2. Products

Artworks offered by Maison Oreá include premium canvas prints, crystal acrylic prints, and hand-painted originals. As artworks are reproduced or created by hand, colours may vary slightly from screen to screen due to monitor settings. Minor variations in hue or finish are not considered defects.

3. Pricing

All prices are listed in Singapore Dollars (SGD). Maison Oreá reserves the right to modify prices at any time without prior notice.

4. Orders

Once an order is placed and payment is confirmed, it cannot be cancelled. Please review your order carefully — including size, finish, and variant selection — before proceeding to checkout.

5. Shipping

Processing and dispatch times vary by product type. Canvas and acrylic prints are typically dispatched within 3–7 business days. Signature Collection pieces require additional production time of up to 21 business days prior to dispatch. Estimated delivery times after dispatch range from 14–30 business days depending on destination. Delays due to customs or logistics are beyond our control.

6. Returns

Please refer to our Return and Refund Policy for full details. All sales are considered final unless otherwise reviewed and approved by our team.

7. Intellectual Property

All original branding, text, and curatorial content on this website belongs to Maison Oreá and may not be reproduced, distributed, or used without prior written permission.

8. Contact

For any enquiries, please contact us at atelier@maisonoreasg.com. We endeavour to respond within 3 business days.